SCC Online respects your privacy and is committed to protecting the personal information of parents, guardians, students, educators, and website users.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have.
SCC Online is an online education programme delivered as a joint venture between St Charles College in Pietermaritzburg and Hatfield Christian School in Pretoria.
For the purposes of this Privacy Policy, “we”, “us”, and “our” refer to SCC Online.
We may collect personal information when you visit the website, submit an enquiry, complete an enrolment form, register interest, communicate with us, attend online sessions, or make payment.
This may include:
Because SCC Online provides tutoring for school-age students, we may collect and process personal information about children.
We only collect children’s information where it is necessary for enrolment, placement, tutoring, diagnostic assessment, progress reporting, communication, safeguarding, administration, or legal compliance.
Where information about a child is submitted, we rely on the parent, guardian, or authorised competent person to provide consent and accurate information.
We collect and use personal information to:
We process personal information where we have a lawful basis to do so, including where:
Student information is used to support the student’s learning journey. This may include reviewing diagnostic assessment results, understanding academic gaps, placing the student in an appropriate group, planning tutoring sessions, monitoring attendance, tracking progress, and communicating with parents or guardians.
We do not sell student information.
We may share personal information with trusted parties where necessary to provide and manage our services.
This may include:
We only share information where there is a valid reason to do so and, where appropriate, we require service providers to protect the information they process on our behalf.
Because SCC Online is delivered online and may use digital service providers, personal information may be stored, processed or accessed through systems located outside South Africa.
Where this happens, we take reasonable steps to ensure that personal information remains protected and is handled in accordance with applicable privacy requirements.
Our website may use cookies or similar technologies to improve website functionality, understand website usage, support analytics, and improve the user experience.
You can adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.
We may use your contact details to respond to your enquiry, send programme-related information, or provide updates about SCC Online.
We will only send direct marketing where permitted by law or where you have consented to receive it. You may opt out of marketing communication at any time.
Service-related communication, such as enrolment confirmations, payment links, session details and important programme updates, may still be sent where necessary.
Payments may be processed through secure third-party payment providers.
We do not intentionally store full card details on our website. Payment information is handled by the relevant payment provider according to its own security and privacy practices.
We take reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These steps may include access controls, secure systems, password protection, service provider controls, staff or contractor confidentiality obligations, and secure payment processes.
No online system is completely secure, but we take privacy and information security seriously.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.
This may include keeping records for enrolment administration, academic support, financial reporting, legal compliance, dispute resolution, safeguarding, or operational purposes.
When information is no longer needed, we will delete, de-identify, or securely archive it where appropriate.
Subject to applicable law, you may have the right to:
Please ensure that any information you provide is accurate and up to date.
If your contact details, student details, subject requirements, or other relevant information changes, please let us know so that we can update our records.
Our website may contain links to third-party websites, including the websites of St Charles College, Hatfield Christian School, payment platforms, or online learning tools.
We are not responsible for the privacy practices, content, or security of third-party websites.
If we become aware of a security compromise affecting personal information, we will take reasonable steps to investigate, contain the issue, and notify affected parties and/or the Information Regulator where required by law.
We may update this Privacy Policy from time to time. The latest version will be published on this website with the updated date.
If you have any questions about these Terms and Conditions, please contact us.
